Do you buy pianos?
Yes, we buy pianos. Click here to provide us with details of the piano you have for sale.
What is the ideal placement for a piano?
It is particularly difficult to find the ideal piano placement. The general rule is to avoid outside walls, fireplaces, doors, windows, direct sunlight or any area where the humidity is unstable.
What maintenance comes with owning a piano?
A piano requires a routine service and maintenance program to maintain the sound and feel. Three components of musical performance (pitch, tone, and touch) require periodic adjustment. A complete piano service includes tuning to return the piano to pitch, voicing to adjust the tone, and regulating to adjust the action and change the touch of the piano.
Notably, Kawai and Shigeru Kawai pianos are engineered with materials and components that reduce the amount of maintenance required to sustain the pianos optimal (or peak) performance levels. Learn more
How often should a piano be tuned?
Regular tuning keeps your piano in good condition and can prevent many unwanted issues from arising. Most piano manufacturers and tuners recommend tuning a piano twice per year. Tuning is necessary to maintain the correct tension on the piano's hundreds of wires (up tp 30 tons, depending on the piano's size), which optimizes your piano's tuning stability. Re-tuning a piano after a long period of neglect, during which the wires have lost hundreds of pounds of tension, puts a great strain on the piano's internal parts, and usually requires at least one preliminary tuning called a "pitch-raising" before the desired results can be achieved. All of this can be avoided by regular tuning. Click here to schedule a piano tuning.
Do you service both acoustic and digital pianos?
Yes, we service acoustic pianos, digital pianos, keyboards, piano climate control systems and player piano systems by QRS and PianoDisc. For more details or to schedule an appoinment please call or text us at (603) 294-1363 or Click here for more information and to request service online.
After my piano has been delivered, when should I schedule the tuning?
We recommend you wait at least 3-6 weeks before scheduling the technician to tune your piano. This time frame is sufficient to allow for the wood in your piano to acclimate to it's new surroundings. Londonderry Piano provides a complimentary in-home tuning (valid for 6 months after delivery) with every new and used piano it sells. Click here to schedule a tuning.
Can you make my piano a player piano?
Most pianos can be made into a player piano. Pianos that do not qualify may be eligible for a generous trade in allowance towards a new player piano.
How can I keep up with the latest additions to your piano inventory?
You may request us to notify you each time a piano that fits your criteria becomes available. Just let us know how you would like to receive the notification. Select from a phone call, text and/or email. We will send you a description and photos of the pianos that meet your criteria. Click here to set this service up.
Do you offer financing?
Yes, we use Allegro Acceptance. Allegro Acceptance's mission is to provide financing to the customers of retailers selling major consumer durable goods and to do so at competitive rates, with outstanding service, consistent professionalism and leading-edge features. You can apply for financing online by clicking here or call / text us at (603) 294-1363 for more details.
NOTE: We accept all major credit cards (Visa, MasterCard, Amex, Discover) and PayPal.
How old is my Kawai piano?
What is the Significance of “K. Kawai” on Kawai Pianos?
Over the years, many people have wondered why some Kawai pianos say “K. KAWAI” on the fallboard while others say only “KAWAI.” The “K.” in “K. KAWAI” stands for “Koichi,” the first name of Kawai founder and genius inventor Koichi Kawai. Koichi Kawai was the son of a wagon maker who had an immense talent for innovative design. Having entered the piano business as a young apprentice for Torakasu Yamaha (of the Yamaha company) in the early 1900s, Koichi Kawai led the research and development team that introduced pianos to Japan – and later became the first to design and build a complete piano action in Japan, receiving many patents for his designs and inventions. He established the Kawai Musical Instrument Research Laboratory in 1927.
There is no difference in product quality between Kawai instruments labeled “K. KAWAI” or “KAWAI.” The difference is the “type” of instrument on which these logos are found. The “K. KAWAI” brand logo is used only for Kawai grand pianos. The logo “KAWAI” (without the initial “K.”) appears on the fallboard of all Kawai upright and digital pianos. Why? When the company first began, Koichi Kawai announced to his staff, “I want to put K. KAWAI on grand pianos and KAWAI on the uprights.” That was his preference from the beginning. His wishes have been honored for over 90 years.